Ngl, I was a bit hesitant to get a mattress from a homewares company. However, they are one of my favorite places to get sheets, cushions and clothes because the quality and design are phenomenal so I thought I'd give it a try... I'm so glad I did. My husband and I have had the best night sleep since getting our new mattress and we've had it over a month now.
I've slept in all of the premium brands (and not so premium brands, ha!) and this is hands down my favorite. We got a firm/medium for our bed and even though it is a bit firmer than expected, it's still worlds better than anything I've ever slept on. I absolutely love it and sleep so well.
I should also note, I'm taking advantage of the 120 day switch period too. Not because I don't like it but because I was considering getting the soft at first but went with medium because I've found other soft beds toooo soft which make me wake up all out of whack. I suspect that won't be the case with this one and while I'm sleeping super well I'm curious to try the soft so I emailed them and got a replacement to try a soft.
Customer service has been great and super helpful, thanks to Charlotte and the mattress team!
Also, what's super great is I get to keep my medium so if the soft doesn't work out, I can switch back. Too easy!
Anywho! Do yourself a favour and try the mattress out. You'll be so glad you did, especially with the longest trade in (120 days!) and best warranty in mattresses (I checked).
Def worth it. Love this mattress so much. Thanks for making them ladies!