Shipping policy

Australia: Standard Postage is typically between 2-8 business days after dispatch. Express Postage is typically between 1-4 business days after dispatch. Please note that during sale times and over public holidays, dispatch will take longer than usual. Australia Post and couriers also do not operate on public holidays. So please be patient while we will pick, pack and ship your order as soon as possible.

NZ: Postage is typically between 2-8 business days. During sale times and over public holidays dispatch will take longer than usual. Please be patient while we will pick, pack and ship your order as soon as possible.

USA: Postage is typically between 2-8 business days. During sale times and over public holidays dispatch will take longer than usual. Please be patient while we will pick, pack and ship your order as soon as possible.

International orders: Please contact us at hello@kipandco.com.au for approximate timeframes for all other countries.

DELIVERY COSTS

Australia: Delivery is $10 AUD per order using Australia Post Standard Delivery or $20 AUD for Australia Post Express Delivery

NZ: Delivery is $30 AUD per order using Australia Post / NZ Post( or free over equivalent of AUD$300). You will be liable for all import duties, customs and GST on orders where applicable at the point of, or after delivery. Kip&Co prices and shipping rates DO NOT include these duties, customs and GST which are the sole responsibility of the customer. Kip&Co will not accept returns or provide any refunds for duties, customs or GST. Kip&Co will not accept 'return to sender' where duties, customs or GST have not been paid. Please contact your local customs office to find out the charges that will apply to your purchase.

USA: Delivery is $24 USD per order using USPS.

International orders: Please contact us at hello@kipandco.com.au for approximate costs for all other countries.

TRACKING

Customers will receive a tracking number as part of our dispatch email, which you can use to track the progress of your order. In the interests of keeping your order as safe as possible, Kip&Co does not “safe drop” / authority to leave. We’ve found this method of delivery very unsafe, regardless of the name of the service!