PRE-ORDERS WILL BE DISPATCHED LATE SEPTEMBER

Terms & Conditions

Please read the terms and conditions carefully before placing any orders.

We may modify the terms and conditions from time to time and without notice. If you do not agree to any change to the terms and conditions then you must immediately stop using the website. 

Kip & Co

Kip&Co is a trading name of Kip & Co Australia Pty Ltd, a company registered in Australia under ABN 24155084914

Refunds

If for some reason you are not happy with your Kip & Co goodies, please contact us to arrange for a refund or exchange (excluding postage). Return postage costs must be covered by the customer.

You must notify us within 3 days of receipt of goods and return goods to us within 10 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.

We take all measures to ensure the product image is colour matched. Please use this image as a reference, however we note that there are variances between colour settings on individual computers. Exchanges for discrepancy in colour will be treated as a change of mind and our standard refund and exchange terms apply.

Please note: there are no refunds, exchanges or credit notes on sale items or promos/promocodes. Kip&Co does not offer refunds on items that are showing our courier service is able to evidence as ‘delivered’.

Emails

We will do our best to respond to you within 24 hours, during business hours, Monday to Friday. During sale times we may take a little longer to reply as we are a tiny team (of one!) so please bear with us.

Privacy

Your privacy is important to us, and we only collect and keep information that you provide to us that is essential in completing a successful transaction with you.

By placing an order with Kip & Co, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you will be able to opt out of this correspondence upon receipt.

Orders

All orders are subject to acceptance and availability. If an order is received that cannot be filled, Kip&Co will refund the customer for that item.

Kip&Co offers products for sale that are in stock and available for dispatch. However, we may be waiting for shipments from our suppliers. Consequently our delivery times are subject to change. Items received into stock may be pre-allocated to satisfy advance payment orders which receive priority.

Pricing policy

Prices are subject to change if the applicable currency exchange rate changes before your order is accepted.

Payment

We take reasonable care to make our site secure. All transactions on this site are processed using PayPal, a secure online payment gateway.

Payment will be debited and cleared from your account upon order of your Kip&Co product.

Shipping

Please refer to the shipping section on this website for terms and conditions on shipping.

Intellectual Property

Your use of this site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the products and any other items on this site.

All such items including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property and other laws. You are permitted to use the items only as expressly authorized by Kip & Co. Any reproduction or redistribution of the items is prohibited.

Other

By placing an order with Kip&Co, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you will be able to opt out of this correspondence upon receipt.

Promocodes

Promocodes or promotional codes are offered to provide a sale or discount off the product RRP. Kip&Co’s terms and conditions apply during promotions. Promocodes are not applicable to the purchase of gift cards or e-vouchers. Only one promocode can apply per order.

Kip&Co Competitions

Kip&Co decisions on competition winners are final. Kip&Co prizes are non-transferrable, non-refundable and are not able to be exchanged

Gift Vouchers

Printed Gift Cards and E-Gift Vouchers are valid for 12 months. Gift vouchers are not able to be used in conjunction with Afterpay.

Enquiries

If you have any general customer enquiries please email us at sarah@kipandco.com.au

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